Investigations

Founded in 2000, J.D. Wesson & Associates, Inc. (JDW) is a California licensed investigative company that provides cost-effective investigations pertaining to transactions of insurance. The company employs highly experienced investigators that provide Automobile, General Liability, Workers’ Compensation, Fraud, and Surveillance investigative services statewide. There are no entry level investigators working for JDW, only hand-picked investigators with prior experience in the insurance industry or law-enforcement community.

Company Services and Scope of Work - Since J.D. Wesson & Associates, Inc. is a full-service insurance investigations business; we have a clear understanding of what it takes to provide information for the mitigation of claims and other related services.

Superior Customer Service - JDW is proud of the fact we have not lost one client due to performance since we began investigating insurance claims. Customer service is the first priority of the company.

Field Investigations/Surveillance - Our investigators focus on obtaining actionable information necessary to determine compensability and liability. Our programs have proven that providing Liability, AOE/COE, Surveillance, Subrogation, and Apportionment investigations to our client accentuates a higher level of identifying potentially fraudulent/abusive claims. If surveillance is deemed necessary, we work directly with the examiners and management to conduct the services around key or significant claim activity.

Background & Database Information - JDW provides all the background services needed for claims investigations including obtaining a full range of database searches.

Anti-Fraud and Special Investigation Program - Our company specializes in establishing proactive anti-fraud programs for insurers, third-party administrators and self-administered claim operations. Our company believes a strategic plan for basic claim investigations, as well as premium compliance issues, starts the fraud awareness process. We will provide guidance on your Annual Anti-Fraud Compliance Report (if required) along with procedures, organization and staffing, education and training, communication, and reporting. We have a specific unit, which coordinates investigative assignments for clients, insuring the work product is completed in a timely manner, and offers a value to the claim process.

Information Systems - JDW utilizes a sophisticated web-enabled Case Management System (CMS), which tracks all components of an investigative assignment and produces automated reports based on the client’s specific needs and/or statutory requirements. Additionally, the system allows the client “real time” access via the internet to review their assigned investigations at any time.